Privacy Policy
Introduction
This Privacy Policy explains how UPITechs LLC (“UPITechs,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit upitechs.com (the “Site”) or otherwise interact with us through the Site, including by submitting a contact or security assessment request form.
This Policy covers the website only. It does not apply to information we access, process, or store on behalf of clients while delivering our managed security services. That data lives on separate infrastructure from this website and is governed by the applicable service agreement between UPITechs and the client, not this Policy.
Scope
This Policy applies to personal information collected through the Site, including information you submit through our contact and security assessment request forms, and information collected automatically through cookies and similar technologies when you browse the Site.
Information We Collect
Information you provide to us
When you submit a request through our “Get Your Free Security Snapshot” form, we collect:
- Full name
- Email address
- Phone number (optional)
- Business name
- Website / domain
- Approximate number of devices
- Whether you currently have IT support
- Any additional information you choose to share with us
If you contact us directly by phone or email, we collect whatever information you provide in that communication.
Information collected automatically
When you visit the Site, we automatically collect certain information, including your IP address, browser type and version, device type, pages viewed and time spent on the Site, referring website, and general location inferred from your IP address (typically city or region level).
Cookies and similar technologies
We use cookies and similar tracking technologies to operate the Site and understand how visitors use it. This currently includes:
- Google Analytics (GA4), to understand Site traffic and usage patterns
- Advertising pixels (such as the Meta/Facebook Pixel), to measure ad performance and build audiences for our marketing campaigns
We may add similar analytics or advertising tools in the future; when we do, this Policy will be updated to reflect them. See Your Choices below for how to manage cookies and your cookie preferences on this Site.
How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiry and provide the security snapshot or service you requested
- Communicate with you about your request, including by phone or email
- Send you marketing and newsletter communications about UPITechs services, which you can opt out of at any time
- Operate, maintain, and improve the Site
- Understand how visitors use the Site through analytics
- Measure and improve our advertising
- Comply with legal obligations and protect the security of the Site and our business
Your Choices
Marketing communications
You can opt out of marketing and newsletter emails at any time using the unsubscribe link included in any email, or by contacting us at contact@upitechs.com.
Cookies
You can manage your cookie preferences for this Site at any time using our cookie preferences tool. Most browsers also let you block or delete cookies through their settings. You can opt out of Google Analytics using Google’s browser add-on, and manage ad personalization through the Digital Advertising Alliance, the Network Advertising Initiative, or your Meta ad preferences.
Note that opting out of certain cookies may affect how the Site functions.
Data Retention
We retain personal information collected through the Site for as long as needed to respond to your inquiry, provide the services you requested, and comply with our legal and business obligations. Marketing contact information is retained until you opt out or request deletion.
Security
We use reasonable administrative and technical safeguards to protect personal information collected through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at contact@upitechs.com and we will delete it.
Your Privacy Rights
California residents
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion of your information, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise these rights, contact us at contact@upitechs.com.
Visitors outside the United States
UPITechs is based in the United States, and our services are currently focused on U.S. businesses. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer. If we begin serving clients outside the U.S., this section will be updated with any additional rights and protections that apply.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent changes. Material changes will be reflected on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
Email: contact@upitechs.com